At Decowood, we offer different shipping options to suit your needs.
1. Standard Shipping
- Street-level delivery.
- The courier will deliver your order to the main entrance of your building or house, at street level.
2. Plus Shipping without assembly
- Delivery inside the room of your choice.
- Two couriers will carry your order to the designated location.
- Includes appointment scheduling.
- Note: This service does not include product assembly or disassembly.
3. Plus Shipping with assembly
- Delivery inside the room of your choice.
- Unpacking and assembly of the product by two couriers.
- Removal of packaging materials.
- Note: This service does not include electrical installations, wall or ceiling mounting, or drilling.
Important for all Plus Shipping services
- Limited to two couriers: These services do not include cranes or other machinery that might be required if your space is too narrow for the package to be carried inside.
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Check your item and assembly upon delivery. If you notice any issues:
- Inform the courier immediately.
- Ensure the issue is recorded on the delivery receipt, as we cannot process claims if they are not reported at the time of delivery.
If you need additional assistance, contact our team via this contact form.
Choose the shipping option that best suits your needs and enjoy Decowood quality.